Privacy policy

We at UrbanSivyati respect your privacy and are committed to protecting your personal data.

Information We Collect

We collect personal information necessary to process your orders, provide customer support, and personalize your shopping experience. This includes: 

• Contact details (Name, Email Address, Phone Number, Shipping/Billing Address).

• Account credentials and order history.

• Technical data received when you browse our website (IP Address, device information, and browsing cookies), which is used through analytical tools to improve your browsing experience and store performance.

Data Consent and Use

Your information is strictly used for:

• Completing orders, processing payments, and shipments.

• Sending order status updates, transactional notifications, and promotional updates (optional).

• Enhancing website functionality and security.

Data Sharing & Protection

• We never sell or lease your personal information to third parties.

• Data is only shared with trusted third-party service providers (such as payment gateways, logistics partners, and IT support) necessary for operational requirements.

• All financial transactions are encrypted via secure SSL technology.

Legal Requirements and Information Disclosure

UrbanSivyati values your privacy and does not trade your private information. However, the information may be shared under the following conditions:

• To protect UrbanSivyati's legal rights or if required for any legal procedure.

• In case of a business merger, the information will be shared with the new partner.

• Third-Party Service Providers: UrbanSivyati collaborates only with trusted service providers for payment processing, order fulfillment, and support. These providers are bound by confidentiality agreements.

Company and Business Details

We at UrbanSivyati comply with e-commerce regulations and completely disclose our official business identity.

Registered Name: The Urban Sivyati

Geographical Address:

Business Registration / Tax ID: