Shipping policy
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Shipping Policy:
We strive to deliver your favourite outfits safely and promptly across India.
Order Dispatch & Delivery Timelines:
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Orders are typically processed and dispatched from our warehouse within 1-3 Business Days.
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Delivery Estimates
Metro Cities: 3 to 5 Business Days after dispatch.
Rest of India: 6 to 7 Business Days after dispatch.
Shipping Charges:
Free shipping on orders above ₹999.Standard shipping fee of ₹89 applies to lower value orders.
Cash on Delivery (COD): Available for selected pin-codes with a flat convenience fee of ₹149.
Tracking Your Order
Once your shipment leaves our warehouse, you will receive a confirmation message/email containing a tracking link and courier details. You can also Track your order through our website urbansivyati.com
Damaged or Tampered Packages
If the outer packaging appears physically damaged or tampered with at the time of delivery, please do not accept the package from the Delivery agent. Take a photo/video and notify our support team immediately at theurbansivyati@gmail.com or Contact us : 9211073007